Shipping & Policies

 

 Shipping

 

Shipping within Ontario

Delivery Date/Time                Service                                      Rates

End of day (1 Business Days) FedEx Ground  $11.55 (Packages weighing under 2 kgs)
End of day (1 Business Days) FedEx Ground $13.66 (Packages weighing between 2 and 3 kgs)

 

     

    Shipping to the U.S

    Delivery Date/Time                 Service                                      Rates

    End of day (3 Business Days) Fedex International Ground $17.58 (Packages weighing under 1.5 kgs)
    End of day (3 Business Days) Fedex International Ground $19.31 (Packages weighing between 1.5 and 2.5 kgs)
    •  To place any International, as well as Provinces aside from Ontario orders, please email customerservice@gracedbynature.com with complete address including unit #'s and postal codes, and the products of interest. Once email is received, an email will be sent with a shipping quote. Please allow a 24hr window for responses.
    • "End of Day" means the end of the Fedex business day for deliveries in the destination's time zone. The exact time may vary by destination.
    • All orders are processed and shipped during Monday-Friday regular business hours, excluding any weekends or holidays.
    • Delivery date and times are provided for single-commodity shipments only.
    • Once processing is complete, package will be shipped and a confirmation email will be sent with the tracking details.

     

     

    Policies

     

    • All products are handmade and therefore all sales are final, there are no refunds or exchanges for products once purchased.
    • Processing begins the following business day after order is placed, please allow 1-3 days for processing orders, due to the fact that they are all handmade. Shipping will occur once orders have been processed.
    • Once an order has been placed there are no cancellations.